Starter Package
$1,700
- 50 Odoo support hours
- 5 training hours
- 5 upgrade and maintenance hours
- 15 helpdesk tickets
- Minor bug fixes and troubleshooting
Odoo Support Package
Selection
Choose the right level of support for your Odoo system. Our packages include expert technical support, functional guidance, training hours, upgrade and maintenance time, and structured helpdesk assistance.
All packages valid for 12 months $34 USD per hour Helpdesk ticket support
Fixed Hour Packages
$34/hr
Flexible, prepaid Odoo support hours for troubleshooting, training, upgrades, and enhancements.
24/7*Helpdesk access by agreement
Package Comparison
Support Package Overview
All fixed-hour packages are valid for one year and priced at $34 USD per support hour.
| Features | Starter 50 Hours |
Growth 100 Hours |
Business 200 Hours |
Enterprise 300 Hours |
Annual Managed Services |
|---|---|---|---|---|---|
| Support Hours | 50 Hours | 100 Hours | 200 Hours | 300 Hours | Unlimited* |
| Training Hours | 5 Hours | 10 Hours | 20 Hours | 30 Hours | Based on user tier |
| Upgrade & Maintenance Hours | 5 Hours | 10 Hours | 20 Hours | 30 Hours | Based on user tier |
| Helpdesk Tickets | 15 Tickets | 35 Tickets | 75 Tickets | 120 Tickets | Unlimited Tickets* |
| Validity | 12 Months | 12 Months | 12 Months | 12 Months | 12 Months |
| Cost (USD) | $1,700 | $3,400 | $6,800 | $10,200 | Annual pricing below |
Package Details
What’s Included
Growth Package
$3,400
- 100 Odoo support hours
- 10 training hours
- 10 upgrade and maintenance hours
- 35 helpdesk tickets
- Report customization support
Business Package
$6,800
- 200 Odoo support hours
- 20 training hours
- 20 upgrade and maintenance hours
- 75 helpdesk tickets
- Workflow automation assistance
Enterprise Package
$10,200
- 300 Odoo support hours
- 30 training hours
- 30 upgrade and maintenance hours
- 120 helpdesk tickets
- Performance optimization
Annual Managed Services
From $4,800
- Unlimited support tickets*
- User-tier annual pricing
- Set training hours
- Set upgrade hours
- Quarterly business reviews
Annual Plan
Annual Managed Services Pricing
| Annual Tier | 1–10 Users | 11–20 Users | 21–30 Users | 31–50 Users | 51–100 Users | 101–200 Users |
|---|---|---|---|---|---|---|
| Annual Price (USD) | $4,800 | $6,200 | $7,800 | $9,800 | $14,500 | $22,000 |
| Training Hours | 60 Hours | 80 Hours | 90 Hours | 100 Hours | 120 Hours | 150 Hours |
| Upgrade Hours | 80 Hours | 100 Hours | 110 Hours | 120 Hours | 150 Hours | 200 Hours |
| Helpdesk Tickets | Unlimited* | Unlimited* | Unlimited* | Unlimited* | Unlimited* | Unlimited* |
| Validity | 12 Months | 12 Months | 12 Months | 12 Months | 12 Months | 12 Months |
More Services
Additional Services We Offer
Training for All Odoo Modules
Custom Odoo Development
Third-Party Integrations
Payroll Localization
Data Migration
BI & Reporting Dashboards
Server Administration
Odoo Hosting Services
Support Terms
- Support hours are consumed in 15-minute increments.
- All packages are valid for 12 months.
- Unused hours do not roll over unless otherwise agreed.
- Emergency support is available upon request.
Why Choose Mobile Lab?
- Experienced Odoo consultants and developers
- Fast response times
- Flexible engagement options
- Scalable support for growing businesses
Best Fit
Fixed-hour packages are ideal for defined support needs, while annual managed services are best for continuous support and long-term Odoo improvement.
Ready to get more value from Odoo?
Let Mobile Lab help your team stay productive, supported, trained, and prepared for future upgrades.
Package Comparison
Support Package Overview
All fixed-hour packages are valid for one year and priced at $34 USD per support hour.
| Features | Starter 50 Hours |
Growth 100 Hours |
Business 200 Hours |
Enterprise 300 Hours |
Annual Managed Services |
|---|---|---|---|---|---|
| Support Hours | 50 Hours | 100 Hours | 200 Hours | 300 Hours | Unlimited* |
| Training Hours | 5 Hours | 10 Hours | 20 Hours | 30 Hours | Based on user tier |
| Upgrade & Maintenance Hours | 5 Hours | 10 Hours | 20 Hours | 30 Hours | Based on user tier |
| Helpdesk Tickets | 15 Tickets | 35 Tickets | 75 Tickets | 120 Tickets | Unlimited Tickets* |
| Validity | 12 Months | 12 Months | 12 Months | 12 Months | 12 Months |
| Cost (USD) | $1,700 | $3,400 | $6,800 | $10,200 | Annual pricing below |
Package Details
What’s Included
Starter Package
$1,700
- 50 Odoo support hours
- 5 training hours
- 5 upgrade and maintenance hours
- 15 helpdesk tickets
- Minor bug fixes and troubleshooting
Growth Package
$3,400
- 100 Odoo support hours
- 10 training hours
- 10 upgrade and maintenance hours
- 35 helpdesk tickets
- Report customization support
Business Package
$6,800
- 200 Odoo support hours
- 20 training hours
- 20 upgrade and maintenance hours
- 75 helpdesk tickets
- Workflow automation assistance
Enterprise Package
$10,200
- 300 Odoo support hours
- 30 training hours
- 30 upgrade and maintenance hours
- 120 helpdesk tickets
- Performance optimization
Annual Managed Services
From $4,800
- Unlimited support tickets*
- User-tier annual pricing
- Set training hours
- Set upgrade hours
- Quarterly business reviews
Annual Plan
Annual Managed Services Pricing
| Annual Tier | 1–10 Users | 11–20 Users | 21–30 Users | 31–50 Users | 51–100 Users | 101–200 Users |
|---|---|---|---|---|---|---|
| Annual Price (USD) | $4,800 | $6,200 | $7,800 | $9,800 | $14,500 | $22,000 |
| Training Hours | 60 Hours | 80 Hours | 90 Hours | 100 Hours | 120 Hours | 150 Hours |
| Upgrade Hours | 80 Hours | 100 Hours | 110 Hours | 120 Hours | 150 Hours | 200 Hours |
| Helpdesk Tickets | Unlimited* | Unlimited* | Unlimited* | Unlimited* | Unlimited* | Unlimited* |
| Validity | 12 Months | 12 Months | 12 Months | 12 Months | 12 Months | 12 Months |
More Services
Additional Services We Offer
Training for All Odoo Modules
Custom Odoo Development
Third-Party Integrations
Payroll Localization
Data Migration
BI & Reporting Dashboards
Server Administration
Odoo Hosting Services
Support Terms
- Support hours are consumed in 15-minute increments.
- All packages are valid for 12 months.
- Unused hours do not roll over unless otherwise agreed.
- Emergency support is available upon request.
Why Choose Mobile Lab?
- Experienced Odoo consultants and developers
- Fast response times
- Flexible engagement options
- Scalable support for growing businesses
Best Fit
Fixed-hour packages are ideal for defined support needs, while annual managed services are best for continuous support and long-term Odoo improvement.
Ready to get more value from Odoo?
Let Mobile Lab help your team stay productive, supported, trained, and prepared for future upgrades.