Choose the right level of support for your Odoo system. Our packages include expert technical support, functional guidance, training hours, upgrade and maintenance time, and structured helpdesk assistance.
All packages valid for 12 months $34 USD per hour Helpdesk ticket support
Flexible, prepaid Odoo support hours for troubleshooting, training, upgrades, and enhancements.
24/7*Helpdesk access by agreement
All fixed-hour packages are valid for one year and priced at $34 USD per support hour.
| Features | Starter 50 Hours |
Growth 100 Hours |
Business 200 Hours |
Enterprise 300 Hours |
Annual Managed Services |
|---|---|---|---|---|---|
| Support Hours | 20 Hours | 40 Hours | 80 Hours | 120 Hours | Unlimited* |
| Training Hours | 15 Hours | 30 Hours | 60 Hours | 90 Hours | Based on plan tier |
| Upgrade & Maintenance Hours | 15 Hours | 30 Hours | 60 Hours | 90 Hours | Based on plan tier |
| Helpdesk Tickets | 15 Tickets | 35 Tickets | 75 Tickets | 120 Tickets | Unlimited* |
| Validity | 12 Months | 12 Months | 12 Months | 12 Months | 12 Months |
| Cost (USD) | $1,700 | $3,400 | $6,800 | $10,200 | Annual pricing below |
| Start Now | Start Now | Start Now | Start Now | Start Now |
Suggested organisation size is a guide only. Tier selection is based on overall support scope, not a strict user count.
| Annual Tier | Core | Grow | Elevate | Expand | Accelerate | Transform |
|---|---|---|---|---|---|---|
| Suggested Org. Size | Up to ~10 users | ~11–20 users | ~21–30 users | ~31–50 users | ~51–100 users | 100+ users |
| Annual Price (USD) | $4,800 | $6,200 | $7,800 | $9,800 | $14,500 | $22,000 |
| Training Hours | 60 Hours | 80 Hours | 90 Hours | 100 Hours | 120 Hours | 150 Hours |
| Upgrade Hours | 80 Hours | 100 Hours | 110 Hours | 120 Hours | 150 Hours | 200 Hours |
| Helpdesk Tickets | Unlimited* | Unlimited* | Unlimited* | Unlimited* | Unlimited* | Unlimited* |
| Validity | 12 Months | 12 Months | 12 Months | 12 Months | 12 Months | 12 Months |
| Start Now | Start Now | Start Now | Start Now | Start Now | Start Now |
Fixed-hour packages are ideal for defined support needs, while annual managed services are best for continuous support and long-term Odoo improvement.
Let Mobile Lab help your team stay productive, supported, trained, and prepared for future upgrades.
* Unlimited support & tickets are subject to Mobile Lab's fair-use policy. Unlimited coverage is intended for ongoing operational support, user queries, minor configuration changes, and bug resolution within the existing Odoo implementation. Requests that fall outside normal operational scope — including new module development, major customisation projects, version upgrades beyond the allocated upgrade hours, and after-hours emergency work — are scoped and quoted separately. Mobile Lab reserves the right to review usage patterns and, where a client's volume consistently exceeds the spirit of the selected tier, to recommend an upgrade to a more appropriate plan.
Annual Managed Services tier selection is based on the overall scope and complexity of support required, not solely on user count. Suggested organisation sizes are provided as a general guide only.
All prices are in USD. Prices are valid for 2026 and subject to change upon renewal. Contact Mobile Lab for custom requirements or multi-instance arrangements.
All fixed-hour packages are valid for one year and priced at $34 USD per support hour.
| Features | Starter 50 Hours |
Growth 100 Hours |
Business 200 Hours |
Enterprise 300 Hours |
Annual Managed Services |
|---|---|---|---|---|---|
| Support Hours | 20 Hours | 40 Hours | 80 Hours | 120 Hours | Unlimited* |
| Training Hours | 15 Hours | 30 Hours | 60 Hours | 90 Hours | Based on plan tier |
| Upgrade & Maintenance Hours | 15 Hours | 30 Hours | 60 Hours | 90 Hours | Based on plan tier |
| Helpdesk Tickets | 15 Tickets | 35 Tickets | 75 Tickets | 120 Tickets | Unlimited* |
| Validity | 12 Months | 12 Months | 12 Months | 12 Months | 12 Months |
| Cost (USD) | $1,700 | $3,400 | $6,800 | $10,200 | Annual pricing below |
| Start Now | Start Now | Start Now | Start Now | Start Now |
Suggested organisation size is a guide only. Tier selection is based on overall support scope, not a strict user count.
| Annual Tier | Core | Grow | Elevate | Expand | Accelerate | Transform |
|---|---|---|---|---|---|---|
| Suggested Org. Size | Up to ~10 users | ~11–20 users | ~21–30 users | ~31–50 users | ~51–100 users | 100+ users |
| Annual Price (USD) | $4,800 | $6,200 | $7,800 | $9,800 | $14,500 | $22,000 |
| Training Hours | 60 Hours | 80 Hours | 90 Hours | 100 Hours | 120 Hours | 150 Hours |
| Upgrade Hours | 80 Hours | 100 Hours | 110 Hours | 120 Hours | 150 Hours | 200 Hours |
| Helpdesk Tickets | Unlimited* | Unlimited* | Unlimited* | Unlimited* | Unlimited* | Unlimited* |
| Validity | 12 Months | 12 Months | 12 Months | 12 Months | 12 Months | 12 Months |
| Start Now | Start Now | Start Now | Start Now | Start Now | Start Now |
Fixed-hour packages are ideal for defined support needs, while annual managed services are best for continuous support and long-term Odoo improvement.
Let Mobile Lab help your team stay productive, supported, trained, and prepared for future upgrades.
* Unlimited support & tickets are subject to Mobile Lab's fair-use policy. Unlimited coverage is intended for ongoing operational support, user queries, minor configuration changes, and bug resolution within the existing Odoo implementation. Requests that fall outside normal operational scope — including new module development, major customisation projects, version upgrades beyond the allocated upgrade hours, and after-hours emergency work — are scoped and quoted separately. Mobile Lab reserves the right to review usage patterns and, where a client's volume consistently exceeds the spirit of the selected tier, to recommend an upgrade to a more appropriate plan.
Annual Managed Services tier selection is based on the overall scope and complexity of support required, not solely on user count. Suggested organisation sizes are provided as a general guide only.
All prices are in USD. Prices are valid for 2026 and subject to change upon renewal. Contact Mobile Lab for custom requirements or multi-instance arrangements.
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